First Rate Loans - Home About Us Customer Charter
 
Privacy Policy
 
First Rate Loans Privacy Policy
 

By submitting this enquiry you agree that:-

The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK.

You voluntarily choose to provide personal details to us via this website. Personal information will be treated as confidential by us and held in accordance with the Data Protection Act 1998. You agree that such personal information may be used to provide you with details of services and products in writing, by email or by telephone.

The information provided is true and accurate, and that First Rate Loans may send the details of this application to an appropriate lender or other brokers for the purposes of providing a loan. That broker/lender may contact you for further information as required. We will not send your data to any other third party except those needed to provide the loan you have requested.

Please note that the information you provide in this application will be used by our business partners, for the purpose of assessing your application and will be retained on their systems. In order for our business partners to process your application they may consult a credit reference agency who will supply them with credit information and record details of this search regardless of whether your application is successful.

If you do not qualify for the loan applied for, or our business partners believe that another product may be more suitable for you, they may pass your details to other parts of their group, or other lenders, who would consider you for a secured or un-secured loan. They may also carry out credit searches and records of these additional searches will be retained, whether your application is successful or not.
Where you are disclosing information about a joint application, you must confirm that you are entitled to do so and are authorising our business partners to search and record information about them at the credit reference agency.

We will only hold the information you submitted in this application for as long as required to provide your lending requirements. Please let us know if you don’t wish to receive further communication from us by writing to privacy@firstrateloans.co.uk or by following the instructions in any of our communications to you. Otherwise you agree that we may from time to time keep you informed about other financial product offerings that we believe might be interesting such as alternative loan products that you might be able to switch to. You will be able to give us notice if you wish us to stop this communication at any time.

Your data will be collected, processed and maintained in the UK by Affordable Finance Limited, registered under the Data Protection Act. Registration No.Z9931814. First Rate Loans is a trading style of Affordable Finance Limited. Registered in England and Wales No.6274341.

Privacy Policy
First Rate Loans is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
Please read this Privacy Policy carefully as once you use our website you will be regarded as having read and accepted this Privacy Policy. You must not use our website or our Services if you do not accept this Privacy Policy.

The information we collect
We will collect personal information about you which you give to us when you register to use our service and when you provide information as part of our service, for example, in order to obtain a quote for a secured loan. The provision of the Services to you may also require us to store details of your transactions, together with details of your financial information. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

Purposes for which we use information about you

We may use your personal information for the following purposes:

  • to enable you to access and use the Services; and/or
  • to personalise aspects of our overall service to you; and/or
  • to communicate with you; and/or
  • to process a transaction between you and a third party.

Passing on information about you
Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information to the following parties:

  • Third party providers whose products or services are listed on the results pages of the channels on our website, for the purposes of obtaining an online quotation for you or comparing different products and services as requested by you;
  • The Financial Services Authority and/or other regulatory/governing bodies for the purposes of compliance monitoring;
  • Other third parties that might be able to offer, either an alternative product in the event that your preferred choice of third party provider does not approve your application or offers a less attractive product or service than you had originally applied for, or simply a product that meets the basic criteria of the type of product for which you have searched on www.firstrateloans.co.uk
Third party providers and data privacy
If you decide to enter into a contract with a third party provider through a channel on our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

Security
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. We also keep your information confidential. In addition our website is secured by a GeoTrust SSL server certificate which safeguards your personal data by encryption. Our internal procedures cover the storage, access and disclosure of your information.

Cookies
We use cookies. A cookie is a small file that is stored on your computer's hard drive by your web browser. They allow us to understand what areas of the website are of interest to our visitors and allow us to provide a better user experience. These cookies do not track individual user information, and all our cookie data is encrypted and cannot be read by other websites. It is possible to 'turn off' the cookies in your browser and this will not affect the functionality of the web site. You can find out more information about cookies including how to switch cookies on or off i.e. accept or refuse cookies from www.aboutcookies.org .

Transferring your information abroad
Information supplied by you to us will only be transferred abroad by us or our agents for the purpose of performing contractual obligations to you, or when you have given your prior consent to such transfer.

Your Rights
You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.

First Rate Loans is a trading name of Affordable Finance Limited. Affordable Finance Limited is an Appointed Representative of Pink Home Loans. Pink Home Loans is a trading name of Advance Mortgage Funding Limited which is authorised and regulated by the Financial Services Authority.

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.

First Rate Loans - Home